Please read our privacy policy carefully
Registration Information: When you register an account on our website, we collect information such as your username, password, email address, and mobile phone number. You provide this information voluntarily to create your account and access our game services.
Usage Information: As you use our game services, we automatically collect data about your gameplay, including the games you play, the time you spend playing, the in-game actions you take (such as character movements, item purchases within the game), and your interactions with other players in the game community. This information is collected through the game client software and server-side logging.
Transaction Information: If you make in-game purchases or transactions on our website, we collect details such as the payment amount, payment method (credit card number, PayPal account details, etc., which are encrypted for security), and the items or services you purchase. This information is collected to process your transactions and ensure the proper delivery of the purchased goods or services.
Device Information: We may collect information about the device you use to access our games, including the device type (desktop computer, mobile phone, tablet), device model, operating system version, browser type, and IP address. This information helps us optimize the game experience for different devices and to detect and prevent security threats.
Log Information: Our servers automatically record log information, including your access times, the pages you visit on our website, error messages (if any) that occur during your use of the services, and the referring website (if you came to our site from another website).
Service Provision: We use the collected information to provide you with the game services you request. For example, your registration information allows us to authenticate you and grant you access to the games, and your transaction information enables us to process your in-game purchases and deliver the purchased items.
Experience Improvement: We analyze the usage and device information to improve the performance, functionality, and user experience of our games. For instance, if we notice that many users on a particular device model are experiencing lag, we can investigate and optimize the game code for that device.
Personalized Recommendations: Based on your gameplay history, preferences, and behavior, we may provide personalized game recommendations, in-game offers, and advertising. For example, if you frequently play a certain genre of games, we may recommend new games of the same genre to you.
Security and Fraud Prevention: Information such as device information and IP addresses are used to protect the security of our services, detect and prevent fraud, and ensure compliance with our service terms. We may also use this information to identify and block malicious activities, such as hacking attempts or cheating in the games.
Legal Compliance: We use the information to comply with relevant laws, regulations, and legal processes in Hong Kong. This may include providing information to law enforcement agencies when required by law.
Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processing companies (e.g., PayPal, Stripe) to handle your transactions, cloud computing service providers (e.g., Amazon Web Services) to store and manage data, and customer support service providers to answer your inquiries. These third-party service providers are required to keep your information confidential and use it only for the purposes for which it was shared.
User Consent: We will obtain your explicit consent before sharing your personal information with third parties for any purpose other than those described above. For example, if we want to share your information with a marketing partner for promotional activities, we will first ask for your permission.
Legal Requirements: We may disclose your information if required to do so by law, regulation, or a valid legal process, such as a court order or subpoena. We may also disclose information when we believe it is necessary to protect our rights, property, or the safety of our users or the public.
Technical Measures: We implement a variety of technical security measures to protect your information, such as encryption of data both during transmission (using protocols like HTTPS) and when stored on our servers. We also use firewalls to prevent unauthorized access to our systems, and access controls to ensure that only authorized personnel can access your information.
Management Measures: We have established strict internal security policies and procedures. Employees who have access to your information are trained on data security and privacy, and are required to follow strict confidentiality agreements. We also conduct regular security audits of our systems to identify and address any potential vulnerabilities.
Data Breach Response: In the unlikely event of a data breach, we will take immediate steps to mitigate the impact. This includes notifying affected users as soon as possible, in accordance with Hong Kong law, and investigating the cause of the breach. We will also report the breach to the relevant regulatory authorities if required by law.
Access: You have the right to access the personal information we hold about you. You can contact our customer support team, and we will provide you with a copy of your information within a reasonable time frame, usually within 30 days.
Correction: If you find that any of your personal information is inaccurate or incomplete, you can request that we correct or update it. Simply send us an email with the details of the information that needs to be corrected, and we will make the necessary changes.
Deletion: You can request the deletion of your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected, or when you withdraw your consent to its use. However, we may be required to retain some information for legal or business reasons.
Restriction of Processing: You can ask us to restrict the processing of your personal information in some situations, for example, if you dispute the accuracy of the information and while we are verifying it.
Objection to Processing: You have the right to object to the processing of your personal information, especially for direct marketing purposes. If you object, we will stop processing your information for that purpose.
Data Portability: You can request that we provide you with your personal data in a structured, commonly used, and machine-readable format, and you can also ask us to transmit this data directly to another controller, where technically feasible.
Purpose: We use cookies and similar technologies (such as web beacons, local storage) on our website. Cookies are small text files that are placed on your device when you visit our website. They are used to remember your preferences (such as language settings, in-game display preferences), analyze website traffic, and provide personalized content. For example, cookies help us recognize you when you return to our website, so you don't have to re-enter your login information every time.
Management: You can manage your cookie preferences through your browser settings. Most browsers allow you to accept, reject, or delete cookies. If you choose to reject cookies, some features of our website and games may not function properly. For example, you may not be able to maintain your logged-in status across different pages, or personalized content may not be available.
Update Frequency: We may update this privacy policy from time to time to reflect changes in our data collection and use practices, changes in technology, or changes in applicable laws and regulations.
Notification: When we make significant updates to the privacy policy, we will notify you through prominent announcements on our website, in-game notifications, or by sending an email to the address associated with your account. Your continued use of our game services after the updated policy comes into effect indicates your acceptance of the new policy.